Can I expedite my order?
Can I expedite my order?
While we aim to dispatch orders as quickly as possible, if you would like to expedite your order please get in touch with us prior to ordering and we will do our best to assist you.
Do you have any discount codes?
Do you have any discount codes?
Occasionally, we do offer discount codes. Currently, we offer a welcome 10% off your first order for customers who would like to subscribe to our newsletter. To take advantage of this offer and make sure you don’t miss our future promotions, be sure to sign up for our mailing list to be the first to receive them.
Can I shop in a different currency?
Can I shop in a different currency?
Yes! Our website will automatically show pricing for a number of multinational currencies. However, for any reason this doesn't happen, in the top right-hand corner of our website, you will find the option for you to change the currency on our shop. This will display all prices, as well as your shop basket, in your chosen currency.
What payment options are available, and do you offer a payment plan?
What payment options are available, and do you offer a payment plan?
We accept all major debit and credit cards, along with Apple Pay, Google Pay and PayPal. You can also purchase using services from Klarna and Clearpay UK.
How do I use my Gift card Voucher?
How do I use my Gift card Voucher?
To redeem your Gift Card Voucher, please enter your unique code in the gift card/discount code box presented during checkout. Gift cards can be purchased here.
How long will my order take to despatch?
How long will my order take to despatch?
Many of our products are available for immediate despatch, while we recommend allowing 3-5 business days for products that are made to order. For full details, please take a look at our article Order Processing and Despatch Times.
Can I add something to an order I’ve already placed?
Can I add something to an order I’ve already placed?
We aim to dispatch orders as quickly as possible. Please get in touch if you would like to add to your order and providing it hasn’t been despatched, we will do our best to assist! Please note, we are unable to make changes to an order once it has been despatched.