Skip to main content
All CollectionsDespatch & Delivery
General FAQ's - Postage and Packaging
General FAQ's - Postage and Packaging

General information and frequently asked questions focused on postage, packaging, despatch and delivery.

Danny Bradley avatar
Written by Danny Bradley
Updated over 2 years ago

Can I expedite my order?

While we aim to dispatch orders as quickly as possible, if you would like to expedite your order please get in touch with us prior to ordering and we will do our best to assist you.

How are your products packaged?

We take great care in ensuring our products are securely packaged and wherever possible, we use eco-friendly materials such as clean, recycled cardboard and brown paper packaging tape. We're pleased to say the majority of our external and delivery packaging is 100% recyclable.

How do I get free UK shipping?

We are pleased to offer free standard shipping on UK orders over £50* and free express shipping on UK orders over £100*. For more information, please see our article on UK Delivery Options.

Can I click and collect my order?

Yes! We offer a free Click and Collect service from Prop Options HQ by prior arrangement. Please select Click and Collect at checkout and we will be in touch when your order is ready for collection.

Do you ship internationally?

Yes, we do! We’re proud to send our products to customers around the globe. For more information, please take a look at our article on International Delivery Options.

Can I ship to a PO Box?

Unfortunately, our domestic and international couriers do not deliver to PO BOX addresses. Please use a standard residential or commercial address.

Did this answer your question?